- #NBA LIVE 18 COMPANION APP NOT WORKING HOW TO#
- #NBA LIVE 18 COMPANION APP NOT WORKING UPDATE#
- #NBA LIVE 18 COMPANION APP NOT WORKING MANUAL#
- #NBA LIVE 18 COMPANION APP NOT WORKING ANDROID#
- #NBA LIVE 18 COMPANION APP NOT WORKING PC#
I'm having issues with the Phone Link app when using Samsung DeX at the same time Review the email address under Microsoft account.
#NBA LIVE 18 COMPANION APP NOT WORKING ANDROID#
On select Android devices, you may find this information here: If you have the Link to Windows (downloaded) app: Sign in with your Microsoft account.Ĭheck if you Android device is listed under your account information. You can check this by following these steps:
#NBA LIVE 18 COMPANION APP NOT WORKING PC#
To successfully link your PC and Android device, you should sign in to the same Microsoft account on both. How do I check I’m using the same Microsoft account for all my devices? Troubleshoot issues during Phone Link app setup If you're looking for troubleshooting for a specific feature in the Phone Link app, find it in the list below: Troubleshooting features in the Phone Link app Selecting Allow helps provide additional data for diagnostic purposes so we may understand what's going on with your mobile device.Įnter your feedback with as much detail as possible, and then submit. You'll be prompted to share diagnostic data from your mobile device. Select Send feedback and follow instructions to file a bug with the necessary information.
#NBA LIVE 18 COMPANION APP NOT WORKING MANUAL#
If you do have the latest update, have performed a manual check of your app version number, and are still seeing the "Update Required" page then please send us feedback. If no updates are available, please report the issue in the Feedback Hub app on your PC.
#NBA LIVE 18 COMPANION APP NOT WORKING UPDATE#
If you have an app version that is less than this requirement, update your app. Select "." (More) > About Link to Windows.Ĭheck that the app is version number 1.21042.136.0 or later. Go to Settings > Advanced features > Link to Windows. On your select Samsung or Surface Duo device:
Please check that the version number is 1.21042.136.0 or later. Tap Advanced, and then scroll until you see Version number. Go to Settings>Apps & Notifications > Link to Windows. "Ĭheck that the version number is Phone Link version 1.21042.136.0 or later. The About this app section includes the version number of the current Phone Link app installed on your PC.
#NBA LIVE 18 COMPANION APP NOT WORKING HOW TO#
Here's how to check if you have the latest version. Please check that your app version meets the minimum version required. You can also follow the steps to unlink your Android device. If you’re still experiencing persistent connection issues, you can try to reset your app. Go to your Android device Settings > Sounds (on some devices this may be Sounds & Vibration or Sounds & Notifications) and check that Do not disturb is turned Off. Go to your Android device Settings > Apps (or Apps & Notification on some devices) > Link to Windows, and then check that notifications are enabled. Make sure you can receive app notifications. If you see Fix now in Accounts, select it and follow the instructions. Select Start (or press the Windows logo key on your keyboard), then select Settings > System > Shared experiences. Next, make sure that nothing is preventing you from sharing across devices. In the list Choose which apps can run in the background, ensure that Phone Link is enabled. Select Start (or press the Windows logo key on your keyboard), then select Settings > Privacy > Background apps. Still not working? Continue below with the following steps.Ĭheck if the Phone Link app is set to run in the background. Select All from the drop-down list, scroll to Link to Windows, and turn the toggle Off. Open Android Settings > Apps > Link to Windows > Battery > Optimize battery usage. On select Android devices, the steps may be as follows:
Scroll down to Link to Windows, and then select Don't optimize. Open Android Settings > Apps & notifications > App info > Link to Windows > Advanced > Battery > Manage Battery Usage > Battery optimization. We recommend turning it off in the Link to Windows app on your Android device. Can you open your browser and navigate to your favorite website?įor some Android devices, your Battery Optimization settings may interrupt your connection. Before we begin to change settings, we recommend quickly running through the following checks:ĭouble-check you’re using the same Microsoft account to sign in to both the Phone Link app and the companion app on your Android device.Įnsure Battery saver isn’t running on your PC or Android device, as this might affect connectivity.
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